How can we help?
Our team of fuel enthusiasts is here to ensure you never pay more than you should at the pump.
Get in Touch
< 24 HOURSCan't find what you're looking for? Reach out to our support team directly.
Prices Not Updating?
Learn how our real-time feed works and how to force a manual refresh of local station data.
Location Not Working?
Troubleshoot GPS permission issues on iOS to find the nearest petrol stations.
Purchase Issues?
Questions about the Remove Ads purchase or tip jar? Manage your purchases through your App Store account.
Need a Refund?
Refunds for in-app purchases are processed through Apple. Go to Settings > Apple ID > Purchase History.
Frequently Asked Questions
How often are fuel prices updated?
Prices are updated hourly based on official state-mandated fuel price reporting from government APIs. In WA and VIC, tomorrow's prices are also available.
Can I report an incorrect price?
Yes! You can email us directly at the address below to flag missing or incorrect fuel prices.
What fuel types do you cover?
We support E10, Unleaded 91, Premium 95, Premium 98, Diesel, and LPG across all major retail brands.
Is FuelWise available nationwide?
Yes! We cover all six states and territories: NSW, VIC, WA, QLD, SA, and NT through official government fuel price APIs.
How do I change my preferred fuel type?
Go to Settings in the app and select your preferred fuel type. The app will remember your preference.
How do I remove ads?
Go to Settings in the app and tap 'Remove Ads'. It's a one-time purchase — no subscription, no recurring fees. You can also leave an optional tip to support development.
Expert Savings Tips
Check the Cycles
Fuel prices in major cities follow a weekly cycle. We notify you when the cycle hits its trough.
Use Price Alerts
Set up alerts for your favourite stations to get notified when prices drop below your target.
Watch the Trends
Use our trend line graph to decide whether to fill up today or wait until tomorrow morning.